Every foreign trade person who has Muslim guests will have an impression of Ramadan, because in this month, your guests are likely to work very low efficiency, or even can not find people!
This year marks the earliest Ramadan in nearly a decade, beginning on May 6 and ending on June 4.
1.Do the guests really take a month off?
You think too much.During Ramadan, the governments and enterprises of the above-mentioned countries will adjust their working hours, including the customs, ports, freight forwarding, warehousing and other authorities and enterprises. These import and export businesses may fall into a slump or even stagnation.But everybody still needs to go to work, only working hours is shortened, the efficiency becomes low, won't appear below normal circumstance cannot find the case.
During Ramadan, the working time of Muslim guests is generally from 9 am to 2 PM, so try not to communicate with guests after 3 PM, because fasting people can't eat and drink during the day, at this time may be hungry and thirsty, no mind to talk about business.Some people work at night and rest during the day.It is also best to avoid contacting clients between 7pm and 9pm local time, when they are usually eating.
During Ramadan, Muslim guests' working hours are shortened, and they only use this limited time to deal with the most urgent matters. They don't pay much attention to developing the letter.Therefore, after May 6, less product development letters should be sent, and more holiday greetings should be given to customers. The first sentence of the email can be changed into "RAMADAN KAREEM" or "RAMADAN MUBARAK", and after EID (June 4), "EID MUBARAK".
2. The customer said that Ramadan bank had a holiday, the payment could not be made and the payment was slow. Should I believe it?
After a month of bank closures, is the country's finances about to collapse?Banks are open for work during Ramadan, but hours have been changed.They are only closed during eid.Sometimes, a bank problem is just an excuse for a customer to give you the runaround.However, the customer said that he was resting and would not pay, which was also the case, so he tried to urge the customer to pay balance payment before Ramadan.